Privacy policy
Last updated August 2026
This policy explains how DorHub Ltd collects and uses personal data.
Who we are
This website is operated by DorHub Ltd, a company registered in England and Wales under company number 17342053, with its registered office at 71–75 Shelton Street, London, WC2H 9JQ. In this policy, DorHub, we, us and our refer to DorHub Ltd.
For any question about this policy, or to exercise your rights, contact andreea@dorhub.co.uk.
What this policy covers
This policy explains what personal data we collect when you use dorhub.co.uk or get in touch with us, why we collect it, how long we keep it, and what rights you have. DorHub Ltd is the data controller for this information.
What we collect and why
| Data | When | Why | Lawful basis |
|---|---|---|---|
| Name, email address, message content, and company name if you provide it | When you submit the contact form or email us | To reply to your enquiry and, if we go on to work together, to provide our services | Legitimate interests, and performance of a contract once engaged |
| Name, email address, and any answers you give on the booking form | When you book a call through our booking page | To schedule, confirm and hold the call | Legitimate interests, and your consent in making the booking |
| Technical and usage data such as IP address, browser type and pages visited | Automatically as you browse | To keep the site secure and working, and to understand how it is used | Legitimate interests, and consent where non-essential cookies are used |
| Billing details and correspondence | If you become a client | To deliver the work, invoice, and meet accounting obligations | Performance of a contract, and legal obligation |
We do not collect special category data, and we do not use your information for automated decision-making or profiling.
Who we share it with
We do not sell your personal data. We share it only with service providers who help us run the business, and only as far as they need it:
- Squarespace, which hosts this website and processes contact form submissions
- Google, for email, calendar, booking and file storage through Google Workspace
- Our accountant and accounting software, where the information relates to invoicing
Some of these providers may process data outside the UK. Where that happens, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses. We may also disclose information where we are legally required to.
How long we keep it
- Enquiries that do not become work: up to 24 months from your last contact with us
- Client records and correspondence: for the duration of the engagement and 6 years afterwards
- Records needed for tax and accounting: 6 years from the end of the relevant accounting period
Your rights
Under UK data protection law you have the right to access your personal data, to have inaccurate data corrected, to request erasure, to restrict or object to processing, and to data portability. Where we rely on consent, you can withdraw it at any time.
To exercise any of these, email andreea@dorhub.co.uk. We will respond within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk, or by calling their helpline. We would appreciate the chance to address it first.
Security
We use reputable providers, keep accounts protected with strong authentication, and limit access to personal data to those who need it. No transmission over the internet is completely secure, but we take reasonable steps to protect your information.
Cookies
This site uses cookies. See our cookie policy for details and how to control them.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.